Owner FAQs

Owners are not required to accept Section 8 or Housing Choice Voucher tenants unless local ordinances mandate participation. Southern Roots Rentals & Sales LLC can review local rules with you and outline the benefits and responsibilities of accepting vouchers so you can make an informed decision that protects your investment.

Yes. We are a fully licensed property management company and brokerage, carrying the required certifications and insurance and following industry and regulatory standards to protect owners and tenants.

Yes. We provide a 24/7 emergency contact for urgent maintenance or safety issues; routine questions and non-emergencies are handled promptly during normal business hours with regular owner updates.

Yes. We offer secure direct deposit for owner disbursements and post detailed statements to your owner portal so rental income and deductions are easy to track.

You will receive and can review the lease before it is executed. We manage lease preparation and signing on your behalf unless you prefer to sign personally or request changes, in which case we’ll coordinate with you.

Yes. As a full-service brokerage, we also assist with buying and selling properties. If you’re considering a sale or purchase, we can connect you with our sales team to discuss options that align with your investment goals.

Owner distributions are processed on a regular monthly schedule after rent is collected and expenses are accounted for. Payments can be issued via direct deposit or physical check, and each disbursement is accompanied by a clear financial statement.

We provide multiple rent payment options, including online payments and autopay, and enforce lease terms consistently. Late payments are managed through documented notices, late fees where allowed, and collection procedures designed to protect rental income and minimize vacancy.

Standard leases are commonly 12 months, but we offer flexible terms—shorter or longer leases and month-to-month arrangements—based on market conditions and your preferences. We’ll recommend the optimal term to maximize occupancy and returns.

Security deposit amounts follow market standards and local legal limits. Typical deposits align with one month’s rent or comparable market practice; the specific amount may vary depending on rent level and tenant screening results.

We can begin once the management agreement is signed, keys and property access are provided, and the property meets leasing readiness standards. Our onboarding process, including an initial inspection and listing setup, typically allows us to start within days to a few weeks.

We manage a wide range of asset types—single-family homes, multi-family units, condos and townhomes, and small commercial spaces—providing tailored management practices for each property class.

Owners receive clear monthly financial statements, maintenance summaries, and tenant activity updates. Real-time access to transaction history and reports is available through the owner portal, and custom reporting can be provided on request.

Tenant security deposits are held in a separate trust or escrow account in accordance with local law. We manage deposit accounting transparently, document deductions, and follow jurisdictional procedures for returning deposits at lease end.