Tenant FAQs

Properties are generally leased on a first-come, first-served basis once a completed application and required fees are received; to improve your chances, we recommend submitting your application and documentation as soon as possible so our team can secure the rental for you.

Move-in costs vary by property; most homes require first month’s rent and a security deposit before move-in, and some also request last month’s rent—your lease will detail the exact amounts and timing.

Applicants must be of legal age to enter into a lease, which is typically 18 years or older; if you have questions about co-applicants or guardianship situations, contact our leasing team for guidance.

Security deposits are generally refundable if the unit is returned in good condition (normal wear and tear excluded) and all lease terms are met; deductions may be made for unpaid rent, repairs beyond wear and tear, or required cleaning.

A cosigner may be required when an applicant does not meet income, credit, or rental history criteria; cosigners must meet our financial qualifications and sign a guarantor agreement to support the lease.

Applications are typically accepted online or in person; we require a completed application, the application fee, and supporting documents such as proof of income, ID, and rental references—our team is available to help you prepare a complete submission.

Rent payments can usually be made through an online tenant portal, by automatic bank transfer, or by check/money order depending on the property’s payment options; ask your management contact about the available payment methods and due dates.

Review your lease and contact management before bringing a pet; many properties allow pets with an additional pet deposit, monthly pet rent, or specific breed/size restrictions—our team will explain the pet policy and any required paperwork.

Leases typically hold all listed tenants responsible for the full lease term; if one tenant wishes to remain, they must qualify on their own or the parties can propose an approved replacement tenant—coordinate with management to arrange qualifications and lease changes.

Check your lease for the required written notice period and submit your intent to vacate in writing by the deadline; giving timely notice helps avoid penalties and allows us to coordinate inspections and return of the security deposit per the lease.

Our property management team coordinates routine maintenance and repairs to keep properties in good condition; tenants are typically responsible for damage caused by negligence or misuse—please submit maintenance requests promptly through the designated channels so we can respond quickly and protect your home.